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03/05/2021: Technical Support Phone Line Issue [RESOLVED]

Update [Posted at 12:40pm ET]

The phone issue that our ODL Technical Support team was experiencing earlier have been resolved. We thank you for your patience while ITS and RingCentral worked to resolve this issue. For more information and the resolution timeline, please see the ITS Status page.

Original Message [Posted 10:50am ET]

FSU's ODL Technical Support is experiencing technical difficulties with our RingCentral phone system, which means that we may not be able to receive phone calls at this time. However, we are still here to help with all things Canvas! Please submit a support ticket or email us at canvas@fsu.edu instead of calling us. Thank you for your patience while ITS and RingCentral work to resolve this issue. For more information and a timeline of this issue, please see ITS's  System Status page.

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  • 05-Mar-2021
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