Known Issue: Turnitin Zoom Bug Causing Difficulty with Assignment Submission
This error only impacts the old Turnitin LTI integration . If you use the Turnitin Direct integration when creating Turnitin assignments, you will not experience this error. There is currently an issue with the Canvas integration of Turnitin where users' browsers are automatically zoomed in, which makes the conti…
Known Issue: Error occurs when submitting a Turnitin Assignment in Safari
Turnitin has reported issues arising when students on Apple computers use the Safari browser to access and submit Turnitin assignments in Canvas. The specific error message reads: " Loading Error: We couldn't carry out that action because you have been logged out. Please log in again from the Turnitin home page. " …
Known Issue: Turnitin LTI Submission not appearing in SpeedGrader or Gradebook
This issue only impacts assignments that use Turnitin's LTI integration . Assignments that use the more streamlined Turnitin Direct integration are not affected. There is a known issue with Turnitin submissions not appearing in the Canvas SpeedGrader or Gradebook and only appearing in Turnitin’s Assignment Inbox.…
How to Convert a classic Question Bank to a New Quizzes Item Bank
In this article: * Manual Transfer Process * Further Resources Canvas currently does not have a way to migrate a Classic Quizzes Question Bank to a New Quizzes Item Bank , but this is a requested feature that Canvas Engineers are currently working on. We do not have a timeframe of when this feature will be r…
Using the Canvas App at FSU
In this article: * Recommendations * Troubleshooting 1. Close and reopen the app 2. Check for app updates 3. Check your device for Operating System (OS) updates 4. Restart your device Android iOS 5. Clear the app's cache 6. Uninstall then re-install the Canvas mobile app The Canvas …
Known Issue: Turnitin "Post Date" Error
In this article: * Error Overview * How to Correct This Error This error only impacts the older Turnitin LTI integration . If you use the Turnitin Direct integration when creating Turnitin assignments, you will not experience this error. Error Overview When creating a Turnitin assignment, you may get an…
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