10/28/2019: Web-conferencing Tool Transition

Our Bb Collaborate contract expires on November 6, 2019, which means that Bb Collaborate will no longer be available after this date. Thank you for your patience as we work to make this transition as smooth as possible. While we know this mid-semester change is disruptive, we are here to assist you in any way we can to minimize the disruption. 

Please note: Colleges and/or departments that currently license Bb Collaborate will still be able to use the tool. Please contact your department if you are unsure whether your College/department licenses Bb Collaborate separately.

Conferencing Alternatives

The two alternatives to Bb Collaborate are both available and ready for use: Canvas Conferences (BigBlueButton) and our new conferencing tool, Zoom. Both Canvas Conferences and Zoom have similar functionality to Bb Collaborate, are more user-friendly, and integrate with Canvas. Zoom also has additional features, including breakout rooms, downloading a presentation for future use, hosting up to 300 participants, and more. However, please keep in mind: If you wish to record your sessions and retain the recordings for longer than two weeks, we recommend using Zoom.

Getting Started

To get started with Zoom, please follow the steps in our Zoom Overview and review our student resources that you can share with your class. Though you can bypass the Canvas integration entirely when using Zoom, we recommend first trying the integration as this will be the simplest experience for your students. If you encounter any issues along the way, our technical support team is ready to assist you during regular business hours.

Training Opportunities

We will be offering Zoom webinar sessions (coming soon). For more in-depth training, ODL’s Educational Technology Specialist Chuck McCann is offering one-on-one consultations to help you get up and running with Zoom in Canvas. To schedule a consultation with Chuck, you can visit our one-on-one technical assistance appointment page. In the registration comments, mention that you would like to set up a Zoom meeting with Chuck, and please add the Course ID you’ll be working in.

Please only register for a one-on-one technical support appointment with Chuck before November 6 if you meet both of these criteria:

  • You are a current Distance Learning instructor
  • You have been using Bb Collaborate in your Fall 2019 course

After we have ensured that current Distance Learning instructors are prepared to make this web-conferencing transition, we will then be able to assist anyone wishing to prepare to use Zoom for Spring 2020 courses after November 6.

Saving Your Collaborate Sessions

If you have been using Collaborate and recording your sessions, we recommend you download the recordings to a local drive. You can then upload those sessions to Kaltura in order to access the recordings after the Collaborate contract expires. Our technical support team is happy to help you with this process.
If you have any questions or need assistance, please contact ODL Technical Support at 850-644-8004 or submit a support ticket.

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