This article only applies to students enrolled in the following Fall 2025 courses.  Students in other courses should review the information posted on the FSU Testing Center's website.

If you've never used SmarterProctoring at FSU before, your first steps are to agree to the Privacy Policy, Terms of Use, and Cookie Policy to use SmarterProctoring, and then to set up your SmarterProctoring profile (see heading below).  If you have any concerns about these steps, please contact [email protected]. 

Schedule a Live Online Proctoring Appointment 

After your SmarterProctoring profile is set up, you'll be able to schedule an appointment.  For more information, including images, please review Scheduling a Live Online Proctoring Exam with SmarterServices

1. Navigate to your Canvas course site.
2. Select SmarterProctoring in your Canvas course site’s left navigation menu.
   • Locate the name of your exam.
3. Select the Choose a proctor button.
   • Your proctor will say Live Online Proctoring by SmarterServices.
4. Select the Schedule your Session button.
   • Review the Technical Requirements.
5. Select the Schedule your exam button.
6. Select a date from the displayed calendar.
7. Locate the appointment time you'd like to schedule.
   • You can also use the drop-down box below the calendar to filter appointments to morning, afternoon, or evening sessions.
8. Select the Schedule button for the appointment time you'd like to schedule.
   • Review the appointment confirmation.
9. Select the Continue button.
10. Review the Payment Summary page.
    • Select the toggle to indicate that you have reviewed and understand the fees and terms associated with the appointment.
11. Select the Continue button.
12. Enter your payment information. 
    • This information is submitted directly to SmarterProctoring.
    • If you encounter any difficulties with the payment screen(s), please contact SmarterProctoring's chat support.  It is the chat bubble in the lower-left part of the screen.

Set Up Your SmarterProctoring Profile

1. Navigate to your Canvas course site.
2. Select SmarterProctoring in the left navigation menu.
3. You must agree to the Privacy Policy, Terms of Use, and Cookie Policy to use SmarterProctoring. 
   • If you have any concerns about these agreements, please contact [email protected].
4. Select the Get started button to set your account preferences.
5. Your name is automatically filled in from Canvas.  
   • Carefully check the name listed to ensure it matches your FSUCard or government-issued photo ID so you do not encounter any issues when checking in for your exam(s).
6. Your preferred email is automatically filled in from Canvas.
7. Enter your home and/or mobile phone number.
8. Select your local time zone.
9. Enter your address.
10. Select the Save button.

Pricing for Live Online Proctoring

Please check your course syllabus for the exact cost of your exams. 

SmarterProctoring charges an administration/proctoring fee based on the exam's time limit and FSU has negotiated the following costs.  All fees are payable directly to SmarterProctoring.

• 1-30 min - $13.00
• 31-60 min - $18.00
• 61-90 min - $21.50
• 91-120 min - $24.00
• 121-180 min - $29.00

Appointments must be scheduled at least 72 hours in advance to avoid additional fees.

• Scheduling less than 72 hours but more than 24 hours in advance adds $5.00 to the total cost.
• Scheduling within 24 hours of the exam adds $8.00 to the total cost.