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Home > Canvas User Experience > Using the Canvas Community website

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  • 11/22/2024: Canvas Outage 500 Page Error [RESOLVED] Resolved [Posted 11/22/2024 at 1:29 pm ET] At 12:43 pm on 11/22/2024 Instructure reports the incident has been resolved.  For the full timeline of the error, please see the Canvas System Status Page. Monitoring At 12:34 pm on 11/22/2024 A fix has been implemented and Instructure is monitoring the results.  For the full timeline of the error, please see the Canvas System Status Page. Investigating [Posted 11/22/2024 at 12:24 pm ET] At 12:15 pm on 11/22/2024 Canvas has experienced an outage of service.  Some users may be encountering  500 page errors in Canvas.  Instructure is currently investigating the issue.  For the full timeline of the error, please see the Canvas System Status Page.

  • 11/20/2024: Hypothes.is Scheduled Maintenance and Outage Saturday Pending [Posted 11/20/2024 at 2:04 pm ET] Saturday, November 30th from 3:00 to 5:00 am ET Hypothes.is  At 3:00 to 5:00 am ET on Saturday, 11/30/2024, Hypthes.is will be undergoing a scheduled maintenance.  During this time, the platform will be unavailable.

  • 11/19/2024: Some Canvas Users Experiencing a 500 Error [RESOLVED] Resolved [Posted 11/18/2024 at 9:55 pm ET] At 9:55 pm on 11/18/2024 Canvas reported the situation has been fully resolved. For the full timeline of the error, please see the Canvas System Status Page.   Monitoring [Posted 11/18/2024 at 9:36 pm ET] At 9:36 pm on 11/18/2024 Canvas implemented a fix to the 500 error some United States users were experiencing in Canvas.  To ensure the fix was successful they remained monitoring the situation.  For the full timeline of the error, please see the Canvas System Status Page.   Investigating [Posted 11/18/2024 at 9:06 pm ET] At 9:06 pm on 11/18/2024 Canvas was aware and started investigating a reported error of some United States users experiencing a 500 error while in Canvas.  This error seems to have impacted some students by kicking them out of their exams.  For the full timeline of the error, please see the Canvas System Status Page.

Using the Canvas Community website
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The Canvas Community website contains information on all things Canvas. Though we maintain our own FSU Canvas Support Center website and are continually adding content that we think our FSU users will find helpful, you may wish to use the Canvas Community as well. The content you'll find in there includes blog posts, documents, discussions, questions, polls, videos, events, and ideas. The volume of information available is staggering, so you will probably need to search and filter content in the community to find what you're looking for.

If you wish to request functionality that does not currently exist in Canvas, feel free to create a feature idea! Don't worry - Canvas's developers like hearing from you! Both FSU users and users at other institutions can give your idea an "upvote." The ideas that garner enough "upvotes" tend to catch Canvas developers' eyes and are sometimes taking into consideration and included in future updates. Read more about how the feature idea system works.

If this seems like too much hassle, but you still want to make your voice heard, let us do the legwork! Subscribe to our Canvas Community Feedback mailing list to receive a curated list of feature ideas to vote on that we think will most benefit our FSU community. Learn more about the Canvas Community Feedback mailing list.

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