Honorlock records a student's computer screen and webcam footage then uses an artificial intelligence algorithm to flag and timestamp any unusual activity so that the recording can be later reviewed. If a high level of unusual activity is detected, a live proctor will "pop in" to the session via webcam. If the live proctor determines that additional review is necessary, the instructor will be contacted directly by email.

Instructors should keep in mind that AI-based online proctoring does not prevent or fully deter students from engaging in academic misconduct. Instructors who elect to use Honorlock are expected to review exam recordings that have been identified for suspected cheating and to report alleged instances of academic misconduct as outlined by the Academic Honor Policy. While in-person proctoring is the university’s preferred method for administering a high-stakes assessment, the Honorlock Live Pop-In service is available for distance learning courses and low-stakes quizzes.

For more information, see the sections below:

• Before using Honorlock
• Technical requirements
• Training
• Setup instructions
• Support resources
• Viewing exam recordings
• Recommendations

Before using Honorlock

• Instructors must submit a request to enable Honorlock:
  • Instructors not using the Testing Center for exam services or those who wish to use it for special circumstances should complete an instructor request to enable Honorlock.
  • Instructors who request services through the Testing Center's Instructor Request application and select the option to allow online proctoring do not need to submit a separate request to have Honorlock enabled. It will be enabled automatically as part of their Testing Center services.
  • Please note that face-to-face courses using the main campus Testing Center to administer in-person exams are not eligible to also receive Honorlock online proctoring services.
• Honorlock's Live Pop-In proctoring requires students to pay a fee directly to Honorlock. Students can choose to pay $4.45 per exam or $9.95 per course. Instructors are responsible for disclosing these costs to their students.
• Honorlock's Live Pop-In service is a hybrid between automated and live proctoring. AI runs in the background and notifies Honorlock proctors of suspicious activity. Proctors can then "pop in" to a student's exam session in real-time to help address any problems or check for academic misconduct.
• Students have access to 24/7 Honorlock technical support. At any time, they can visit Honorlock Support to test their computer/hardware and troubleshoot problems with a live support technician. Honorlock also has a searchable knowledge base for answers to common questions. Additionally, students may chat with an Honorlock technician at any time within the Honorlock interface.
• FSU values student privacy and data security. FSU's contract with Honorlock supersedes Honorlock's general Terms of Services and includes specific legal requirements for the privacy and security of student information. Access to exam footage is restricted to the course instructor, TA, and authorized administrators only. See the Honorlock Security and Privacy FAQ webpage for more information.

Technical requirements

These Honorlock system requirements apply to your students:

• A laptop or desktop computer (not a tablet)
• A stable and reliable internet connection
• Google Chrome browser (make sure you have third-party cookies enabled)
• One-time installation of a Chrome browser extension. (The system will guide you through this simple step, and you can remove it after use by following these instructions.)
• See Using an Online Proctor for student technical requirements.

Training

• The Office of Digital Learning created the Honorlock Training and Canvas Quizzes site in Canvas, where you can view the "Remote Proctoring for High-Stakes Assessments" webinar recording and find additional resources to help you get set up on Honorlock and learn how to use it. Contact us to receive the self-enrollment access link to this Canvas site.
• Need training for your department? Contact us to schedule a session for your faculty and/or staff.

Setup instructions

1. You must first make Honorlock visible in your course menu. See this article on editing Canvas course menus.
2. Create your assessment as a Canvas Quiz as you normally would.
3. Finally, enable Honorlock for your exam by following Honorlock's Using Honorlock with Canvas tutorial.

Note: Exams in courses copied from a previous semester will be disabled in Honorlock by default. Open Honorlock in the course site for the current term and enable the exams that will be proctored online as stated in item #3 above.

Support resources

• Honorlock has a searchable knowledge base for answers to common questions.
• Honorlock has a status page to verify the system's operational status as well as updates, downtime, and maintenance schedules.
• The Honorlock Faculty Guide is your general reference for enabling and using Honorlock. 
• If you are using third-party exams like Pearson or McGraw-Hill, see Using Honorlock for Universal Exams.
• Specific Honorlock features:
  • How to Enable Honorlock Toggles explains the various security options you can set for your exams. Recommended Options shows FSU Assessment & Testing's recommendations for these settings.
  • How to use Honorlock Whitelisting Feature shows how to allow students to access only specific websites during an exam.
  • Practice Quiz explains how to provide your students with an opportunity to try out Honorlock in advance.
  • Managing Exam Profiles gives instructions on setting up and using exam profiles so you can easily save and reuse your preferred settings. You can also preview this process via the short video Profile Management.
• For instructor help with Honorlock, please email [email protected]. There is also a live chat option in the Honorlock interface within Canvas, or you can visit their support web page. If you need additional assistance or have further questions, please submit a support ticket and we will respond as soon as possible.

Viewing exam recordings

• All instructors should view the exam recordings directly and check for activity flags that may indicate academic misconduct.
• See this one-minute video for an overview of the simple process and the View Results Guide for instructions on how to navigate recorded student sessions.

Recommendations

We recommend the following when using Honorlock:

• Include the following syllabus text when using Honorlock in your course.
• Verify imported exams if you copied your course from a previous term to ensure that Honorlock is enabled for your high-stakes exams.
• Create a practice exam for you and your students to pilot before administering your first graded exam.
• Urge your students to use the Honorlock chat tool for support during exams.
• Be clear about your exam rules in your syllabus and in the Honorlock instructions for student and proctor text boxes.
• Be mindful of the Student Guidelines section when adjusting your Honorlock settings. This will clarify any test-specific rules in force for your exam. For instance, if your students are having issues finding a quiet, private room to take their exam, you could allow them to take your exam in a public area and to allow background noise by selecting these options:
  
• See the Honorlock Security & Privacy FAQ for questions about information security and privacy.