Please use the following navigation links:

• Key Takeaways
• Disclaimers
• Before using Honorlock
• Technical requirements
• Setup instructions
• Recommendations
• Viewing exam recordings
• Training
• Support resources

Key Takeaways

While in-person proctoring is the university’s preferred method for administering a high-stakes assessment, the Honorlock Live Pop-In service is available for distance learning courses and low-stakes quizzes.  In addition to monitoring and recording exams, a live proctor will "pop in" to the session via webcam if a high level of unusual activity is detected.  If the live proctor determines that additional review is necessary, the instructor will be contacted directly by email.

Before using Honorlock, instructors should keep the following in mind:

• AI-based online proctoring does not prevent or fully deter students from engaging in academic misconduct. 
• Instructors who elect to use Honorlock are expected to review exam recordings that have been identified for suspected cheating and to report alleged instances of academic misconduct as outlined by the Academic Honor Policy.  
• Honorlock generates institutional reports of flagged recordings that have been reviewed by the instructor.

To get started with Honorlock, follow these steps to use Honorlock in your Fall course:

1. Submit a request to enable Honorlock in your Canvas course site. If you have already submitted a request, you will have access to Honorlock by the start of the term.
2. Inform students they will pay a fee to test with Honorlock  ($4.45 per exam or $9.95 per course).
3. Copy our recommended testing instructions and fee disclosures into your course syllabus.

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Disclaimers

Honorlock's Live Pop-In proctoring requires students to pay a fee directly to Honorlock. 

• Students can choose to pay $4.45 per exam or $9.95 for all exams in a single course. 
• Instructors are responsible for disclosing these costs to their students ahead of time.

Honorlock’s Live Pop-in proctoring does not adequately replace manual review of each session.

Honorlock's Live Pop-In feature continues to utilize Honorlock’s artificial intelligence (AI) algorithm as the means to identify if an Honorlock proctor should look in on a student.  While the AI algorithm and Honorlock Live Pop-in can help guide instructors while they review exam sessions, they should not be solely relied upon to identify when students have violated the Academic Honor Code.  Instructors should review footage for all Honorlock sessions to identify false flagged events, missing flags, and academic integrity violations.

Courses using both the FSU Testing Center and Honorlock must utilize multiple exam versions.

For Honorlock to work, a password is created in a Canvas Quiz (test/exam) that links the Quiz to Honorlock’s system.  This password is incompatible with the FSU Testing Center operations, so Instructors who offer students the choice between the FSU Testing Center and Honorlock should be aware that your Canvas Quiz will need duplicated so there are two identical versions of the test with different security options enabled.

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Before using Honorlock

Instructors must submit a request to enable Honorlock:

• Instructors who wish to use Honorlock in their course(s) must complete an instructor request to enable Honorlock (for each course).
• Please note that face-to-face courses using the main campus Testing Center to administer in-person exams are not eligible to also receive Honorlock online proctoring services.

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Technical requirements

Students have access to 24/7 technical support directly from Honorlock. 

Students can get real-time help by chatting with an Honorlock technician at any time.  The Honorlock chat feature can be accessed both within the Honorlock interface in Canvas and on the Honorlock Support webpage. Honorlock also has a searchable knowledge base for self-help answers to common questions. Additionally, students can check that their computer/hardware meets Honorlock’s system requirements at any time by scrolling down the Honorlock Support webpage and clicking on “Run System Check”.

If you’d like to share Honorlock information with your students, please send them the FSU Testing Center’s Using an Online Proctor webpage for detailed information including students’ technical requirements.

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Setup instructions

You must submit a request to have Honorlock enabled in your course(s) each semester.

1. Create your assessment as a Canvas Quiz as you normally would.
   • If you have some students testing at the FSU Testing Center or other physical proctors, and also plan to use Honorlock proctoring, the FSU Testing Center’s staff will need to create at least one copy of your exam.
   • Label the copy so students will know which version they are trying to access (i.e. Exam 1 – Honorlock version).
2. Enable Honorlock for your exam by following Honorlock's Using Honorlock with Canvas tutorial.
   • Note: Exams in courses copied from a previous semester will be disabled in Honorlock by default but may show signs of Honorlock when editing the exam. Remember to visit the Honorlock page in your course to enable any exams that will be proctored online.

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Recommendations

We recommend the following when using Honorlock:

• Provide students with detailed Honorlock information in your syllabus.
  • You can use the FSU Testing Center recommended syllabus text provided under the “Testing With an Online Proctor” heading when using Honorlock in your course.
• Verify imported exams if you copied your course from a previous term to ensure that Honorlock is enabled for your high-stakes exams.
• Create a practice exam for you and your students to pilot before administering your first graded exam.
• Urge your students to use the Honorlock chat tool for support during exams.
• Be clear about your exam rules in your syllabus and in the Honorlock instructions for student and proctor text boxes.
• Be mindful of the Student Guidelines section when adjusting your Honorlock settings. This will clarify any test-specific rules in force for your exam. For instance, if your students are having issues finding a quiet, private room to take their exam, you could allow them to take your exam in a public area and to allow background noise by selecting these options:

  

See the Honorlock Security & Privacy FAQ for questions about information security and privacy.

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Viewing exam recordings

All instructors should view the exam recordings directly and check for activity flags that may indicate academic misconduct, regardless of whether or not an Honorlock Proctor Pop-in occurred.  

• Reviewing Session Results Best Practices is an in-depth guide for reviewing your students’ Honorlock sessions.
• How to Interpret Flags is a guide that will help you understand more about Honorlock’s flagging system.  As you get more familiar with how Honorlock flags videos, you will get quicker at reviewing your students’ sessions.  Do continue to keep in mind that the flags are generated by Honorlock’s AI algorithm and is not perfect.  There will be some false flags, as well as some incidents that may have not been flagged.
• How to View Your Honorlock Results is a guide to help you see a “big picture” overview all results for your class.

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Training

The Office of Digital Learning created the Honorlock Training and Canvas Quizzes site in Canvas, where you can view the "Remote Proctoring for High-Stakes Assessments" webinar recording and find additional resources to help you get set up on Honorlock and learn how to use it. Contact FSU’s Canvas and Academic Technologies Support Team to receive the self-enrollment access link to this Canvas site.

Need training for your department? Contact the FSU Testing Center to schedule a session for your faculty and/or staff.

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Support resources

• Honorlock's searchable knowledge base provides self-help answers to common questions.
• Honorlock's status webpage displays the system's operational status, updates, downtime, and maintenance schedules.
• Honorlock's Faculty Guide is your general reference for enabling and using Honorlock. 
• Create a Third Party Exam is a guide to help you set up third-party exams like Pearson, McGraw-Hill, etc. to use Honorlock. A Using Honorlock for Universal Exams video guide is also available for those who prefer watching demonstrations.
• Resources about specific Honorlock features:
  • The How to Use Honorlock knowledgebase page has video guides for “Enabling Honorlock and Honorlock Settings” and “Reviewing Exam Results and Filters”.  There are also links to written guides for those who prefer reading instructions.
  • Our Recommended Proctoring Security Options shows FSU Assessment & Testing's recommendations for Honorlock Settings.
  • Browser Guard and Allowed Site URLs FAQ is a detailed article about how to allow students to access only specific websites during an exam.
  • The Create a Practice Exam in Canvas guide explains how to provide your students with an opportunity to try Honorlock before their exam(s).  Practice quizzes can help students become familiar with the process and helps alleviate some stress about what to expect.
  • The Exam Profiles guide gives instructions on setting up and using exam profiles so you can easily save and reuse your preferred settings. A Profile Management and Best Practices video guide is also available for those who prefer watching demonstrations.
  • Live Pop-In*
    • Wth Honorlock's Live Proctor Pop-In feature, AI runs in the background and notifies Honorlock proctors of any noted inconsistency with the testing guidelines or suspicious activity. Once notified and without interrupting the exam session, Honorlock’s live proctors enter an analysis window, where they view the exam taker and determine if the incident warrants interrupting their session. Once in the analysis window, the live proctor can further assess the situation and interact directly with the exam taker. 
    • If a potential academic violation is suspected or apparent, the proctor requires the exam taker to immediately stop that activity, and the instructor is contacted directly via email after the exam is completed. For lesser violations, the exam taker's session is marked with an indicator that a pop-in occurred.
    • For institutions or organizations that utilize our Live Proctoring level of service, proctors will not perform Live Pop-Ins on test takers who are partially out of view if the Scratch Paper Allowed, Notes Allowed, or Open Book Allowed toggles are on.

For instructor help with Honorlock, please email [email protected] or start a support chat session. To start a live chat session, navigate to the Honorlock 1.3 section in your Canvas course site and click the text bubble in the bottom-right corner, or visit Honorlock's support web page. If you need additional assistance or have further questions, please submit a ticket to FSU’s Canvas and Academic Technologies Support team (a.k.a. FSU Canvas Support) and we will respond as soon as possible.

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